Chat with us about sign-in and registration

We’ll need all your account details so we can locate your file and investigate your issue. If you need help with anything other than sign-in or registration, or can't complete all the fields on this page, call us instead at 1-888-222-0775.

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Plan information

  • If you have health benefits, you can use the plan number and member ID that are found on your benefits card. If you have a retirement savings plan, you can use the policy number and certificate number that appear on your mailed statements.

Personal information

This chat may be monitored and the transcript may be used for quality assurance, training, and security purposes. Any personal information collected is done in accordance with Canada Life's Online Privacy Statement.