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Extra security for your account

Each time you sign in, you may be asked to enter a 5-digit code that we email you. This is called 2-step verification. It provides an extra layer of security to help ensure no one else can access your account.

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Email address

Make sure your email address is correct. Example: name@domain.com

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Password

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Enter a valid password.

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Your passwords don’t match – did you type too fast?

Password must be less than 50 characters.

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Success, your password includes at least 12 characters.
Your password needs to include at least 1 uppercase letter.
Success, your password includes at least 1 lowercase letter.
Your password needs to include at least 1 number.
Success, your password includes at least 1 of these special characters: ! # $ % - _ = + < >

Forgot your password?

Public Service Health Care Plan (PSHCP) members:
Call 1-855-415-4414 weekdays from 8 a.m. to 5 p.m. your local time.
All other members:
Call 1-888-222-0775 weekdays from 8 a.m. to 8 p.m. ET.

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