Resetting your password

We'll ask you to create a new password

Support information

  • Use one of the following depending on what you are trying to access:

    GRS Access (to view your savings info)
    Use your existing GRS Access ID (usually a 7-digit number, a custom ID you created or an email address).

    GroupNet (to view your benefits info)
    Use your existing GroupNet sign-in email address.

    My Canada Life at Work
    Use the email address you chose when you signed up for My Canada Life at Work (only applicable for members who have already been invited to sign up and have completed registration).

  • To change the email address attached to your account, please call 1-888-222-0775.